Last updated: September 2026
ADVICE. is operated by DIGBY & CO LLC. We don't need to know your life story. We just need enough information to answer your question.
When you use ADVICE., we may receive information such as your question, your WhatsApp phone number/profile information, your messages with us, basic payment/transaction information, and anything else you voluntarily include in your message.
Please don't send sensitive information that isn't necessary for your question.
Payments are processed by Stripe and the payment methods available through its checkout. ADVICE. does not directly receive or store your full payment-card details. Stripe processes payment information under its own privacy practices.
Questions and answers are currently handled through WhatsApp. That means your messages and associated information are also processed through WhatsApp and its provider, Meta, according to their own privacy practices.
We use the information you provide primarily to answer your question, provide the service you've purchased, deal with payment or technical problems, prevent abuse or fraud, and operate and improve ADVICE.
We don't sell your personal information.
Maybe — but not with your identity attached to it.
We may use anonymised or edited versions of questions and answers as examples, marketing material or social-media content. Before doing so, we'll remove or change names, phone numbers, locations, employers and other details that could reasonably identify you or another person.
If we can't reasonably anonymise something, we won't publish it without permission.
We're selling questionable advice, not your identity.
We may retain conversations and basic transaction records for as long as reasonably necessary to operate the service, handle disputes, prevent abuse, meet accounting or legal requirements, or improve ADVICE.
We don't promise to preserve your question or answer forever, so if our wisdom is particularly magnificent, take a screenshot.
You can ask us to delete personal information we hold about you by contacting [email protected].
We'll honour applicable deletion rights, although we may need to retain certain information where required for legal, accounting, fraud-prevention, dispute-resolution, or other legitimate purposes.
Try not to send unnecessary personal information about other people. If your question involves someone else, tell us what we need to know to understand the situation — not their entire bloody identity.
We may update this Privacy Policy as ADVICE. evolves. The latest version will be available on the website.
For privacy questions or requests: [email protected]
ADVICE. is operated by DIGBY & CO LLC.